Privacy Policy
At Morada UK (“we”, “our”, “us”), we are committed to protecting your privacy and processing your personal data lawfully, fairly, and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or purchase from us.
Data Controller
The data controller responsible for your personal data is:
Company Name: Casa Morada LTD
Registration No: 15890139
Registered Address:
4th Floor, Silver Stream House,
Fitzroy Street, London, W1T 6EB, United Kingdom
Email: info@moradauk.com
Phone: 0333 880 0513
Personal Data We Collect
Information You Provide Directly
- Name
- Delivery and billing address
- Email address
- Phone number
- Order details and transaction history
- Communications with customer support
Automatically Collected Information
- IP address
- Device identifiers
- Browser and operating system
- Website usage and behavior
- Cookies and tracking data
Payment Information
All payments are processed by PCI DSS-compliant third-party processors.
We do not collect, store, or have access to your full card details.
How We Use Your Personal Data
Your data is used to:
- Process and fulfil orders
- Deliver products within the United Kingdom
- Provide customer service and order updates
- Detect and prevent fraud
- Comply with legal and tax requirements
- Improve services and website functionality
- Send essential service messages
We do not sell your personal data.
Lawful Basis for Processing (UK GDPR)
We rely on the following lawful grounds:
- Contractual obligation – order fulfilment
- Legal obligation – compliance with UK law
- Legitimate interests – fraud prevention, service improvement
- Consent – when required for cookies or marketing
Data Sharing
We may share limited personal data with trusted third-party service providers including:
- Payment gateways
- Shipping and courier partners
- Hosting and IT service providers
- Analytics and security services
They are contractually bound to use your data only for service delivery and confidentiality.
International Transfers
We operate within the United Kingdom.
If your data is transferred outside the UK, legal safeguards approved under UK GDPR will apply.
Data Security
We protect your personal data using:
- SSL encryption
- Secure servers
- Access control policies
- Regular security monitoring
No system is 100% secure; however, we implement industry-standard safeguards.
Data Retention
We retain personal data only for as long as necessary:
- Order fulfilment
- Accounting and legal compliance
- Dispute resolution
- Fraud monitoring
Afterwards, data is safely deleted or anonymised.
Your Data Protection Rights (UK)
You may:
- Access your data
- Request correction
- Request deletion
- Restrict processing
- Object to processing
- Request portability
- Withdraw consent at any time
Requests can be sent to info@moradauk.com
Right to Complain
If you believe your data has been misused, you may lodge a complaint with:
UK Information Commissioner’s Office (ICO)
Website: ico.org.uk
Marketing Preferences
You will receive marketing emails only if you opt in.
You can unsubscribe anytime.
Children’s Privacy
We do not knowingly collect data from children under 16 years of age.
Updates to This Policy
We may update this policy at any time.
Changes become effective upon publication.
Contact Information
Phone: +44 333 880 0513
Email: info@moradauk.com
Address: 4th Floor, Silver Stream House, Fitzroy Street, London, W1T 6EB
Support Hours:
Monday–Friday: 09:00 AM – 5:00 PM
Company Information:
Casa Morada LTD
Company Reg No: 15890139